Privacy Policy for Toramavel

Effective Date: November 28, 2024

At Toramavel, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website toramavel.com or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information: This includes any information that you voluntarily provide to us when making a purchase, creating an account, signing up for newsletters, or contacting customer support. This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit card or PayPal details)
  • Order history

Non-Personal Information: This includes data that is automatically collected as you browse our website, which does not personally identify you. Examples include:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our website
  • Referring website or search terms

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To process your orders and manage transactions, including payment processing and order fulfillment.
  • Customer Support: To provide customer service and support, respond to inquiries, and resolve any issues with orders.
  • Personalization: To personalize your shopping experience, including providing recommendations based on past purchases.
  • Marketing: To send promotional emails, newsletters, or special offers, provided you have opted in to receive them. You may opt out of these communications at any time by clicking the “unsubscribe” link in the emails.
  • Website Improvement: To analyze and improve our website’s functionality and performance, ensuring a better user experience.

3. Cookies and Tracking Technologies

Toramavel uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us remember your preferences and settings. These may include:

  • Session Cookies: Temporary cookies that expire once you close your browser.
  • Persistent Cookies: Cookies that remain on your device until they expire or you delete them.
  • Third-party Cookies: Cookies placed by third-party services (such as Google Analytics or social media platforms) to track website usage and provide targeted advertisements.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

4. How We Protect Your Information

Toramavel takes the security of your personal information seriously. We employ industry-standard security measures to protect your data, including:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to secure your personal and payment information during transmission.
  • Payment Security: All payment transactions are processed through secure payment gateways and are not stored on our servers.

While we take reasonable precautions to safeguard your information, no system or data transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with trusted partners who assist us in running our website, processing payments, or delivering orders. These providers are required to protect your information in accordance with this Privacy Policy.
  • Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as a court order, subpoena, or other legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of Toramavel’s assets, your information may be transferred as part of the transaction. You will be notified if your information is transferred to a new entity.

6. Your Rights and Choices

As a user of Toramavel, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information at any time by logging into your account or contacting us.
  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
  • Opt-out of Marketing Communications: You may choose to stop receiving promotional emails or newsletters by clicking the “unsubscribe” link in the email or by contacting us directly.

If you wish to exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Toramavel does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and other services. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. Toramavel is not responsible for the content or practices of these third-party websites.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thank you for trusting Toramavel with your personal information. We are committed to protecting your privacy while providing you with the best online shopping experience.